Memdani Enterprise Refund Policy: AFU Lighting

At Memdani Enterprise, we are committed to your satisfaction with AFU Lighting products. We offer a customer-friendly return and refund policy to ensure a smooth experience.

Conditions for Return and Refund:

  • You can return most unused and unopened AFU Lighting products within 7  days of purchase.
  • A copy of your original receipt or invoice will be required to initiate the return process.
  • Certain products, like custom-ordered AFU Lighting configurations, may have different return policies. Please refer to the specific product information for details.

Refund Process:

  • To initiate a return and request a refund, please contact Memdani Enterprise customer support by email at contact@afulighting.com or by phone at +91-9173224560
  • Our customer support team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the product.
  • Once we receive the returned product in its original, unopened condition, we will initiate a full refund to your original payment method within 3 business days.

Shipping Costs for Returns:

  • You are responsible for the shipping costs associated with returning the product to Memdani Enterprise.
  • We recommend using a trackable shipping method to ensure the safe delivery of the returned product.

Non-Returnable Items:

  • Opened or used AFU Lighting products are generally not eligible for return or refund.
  • Products that are damaged due to misuse or improper installation are not eligible for return or refund.
  • Custom-ordered AFU Lighting configurations may have different return policies as mentioned earlier. Please refer to the specific product information for details.

Warranty:

AFU Lighting products are covered by a comprehensive warranty. For warranty-related issues, please refer to the warranty information provided with your product or contact Memdani Enterprise customer support for assistance.

Contact Us:

If you have any questions about our return and refund policy, please don’t hesitate to contact Memdani Enterprise customer support:

  • Email: contact@afulighting.com, afulighting.com@gmail.com
  • Phone: +91-9173224560

We appreciate your understanding and hope this policy ensures a smooth return and refund experience for your AFU Lighting purchases.